Managed IT
Help desk, onboarding, vendors, and device management.
Managed IT · Vancouver, BC
IT that keeps your team moving
Hexafusion IT Solutions delivers help desk, security, cloud, and backup services for organizations across the Lower Mainland, with predictable pricing and a partner who speaks your language.
Why teams choose us
Flat-rate support, layered security, and documentation you can actually use, built for SMBs and growing firms.
- Response time commitments in writing: same-business-day to 24/7/365
- M365, Azure, and hybrid environments
- Backup testing and DR planning
BCFocused
24×7Monitoring
vCIOOn plans
Canadian clients
Built for organizations operating in Canada
We are headquartered in British Columbia and anchor our advice in Canadian privacy law, realistic planning in Canadian dollars, and local response expectations, not repackaged US-only playbooks.
Privacy and compliance context
Form and website data is handled under PIPEDA and BC PIPA. For managed services we align to your sector (health, finance, professional services, or public-facing) and to cross-border operations when you also work in the United States.
Local service, clear scope
Proposals reference CAD and what we deliver in the Lower Mainland. You get written response commitments on supported plans, documentation you own, and support for cloud-first, hybrid, or on-premises environments.
Questions for your privacy officer? See our Privacy Policy or contact us for how we handle data in client engagements.
Technologies We Work With
Trusted platforms, all in one partner
From endpoint security to cloud infrastructure, we manage and support the tools your business depends on.
Microsoft
Amazon AWS
Cisco / Meraki
VMware
Adobe
Fortinet
Palo Alto
SonicWall
WatchGuard
Check Point
Sophos
Bitdefender
Webroot
Trellix
ThreatDown
Ironscales
Cynet
Vicarius
Keeper Security
Malwarebytes
Veeam
Acronis
Axcient
Carbonite
Cloudflare
Ubiquiti UniFi
Juniper
Aruba
Netgear
Grandstream
Dell
Lenovo
HP
Supermicro
TwilioMicrosoftAmazon AWSCisco / MerakiVMwareAdobeCapabilities
Everything in one partnership
From daily support to strategic roadmaps: see the full list on our services page.
Security
EDR, MFA, firewalls, awareness training, and hardening.
Cloud & M365
Tenant management, email, SharePoint, and identity.
Backup & DR
M365 backup, servers, BDR options, and test restores.
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Proven results
Clients who trusted us with their IT
These are real engagements from businesses across the Lower Mainland. We do not publish client names out of respect for their privacy - but every detail is real.
Manufacturing · 30 users
From break-fix chaos to a fully managed environment
Aging hardware, no documentation, slow support. We stabilized the environment, replaced hardware in phases, deployed Active Directory, and managed a full office relocation without disrupting operations.
Dental · 9 staff · 5 operatories
A complete clinic built and running from opening day
Full IT buildout from scratch: operatory monitors, X-ray and Panoramic imaging integration, practice management server, phone system, security cameras, and Microsoft 365 - all before the first patient arrived.
Hospitality · ~400 staff
24/7 support across a complex multi-site operation
On-site and remote 24/7 support across SD-WAN, dual firewalls, and 30+ wireless access points - keeping a 400-person hospitality operation running around the clock.
Where We Work
Serving Metro Vancouver and the Lower Mainland
We are a local IT company. Our team can be on-site across the region when remote support is not enough.
Vancouver
Downtown, East Van, Kitsilano, South Van
Burnaby
Metrotown, Brentwood, Lougheed, Big Bend
Richmond
City Centre, Steveston, Sea Island, YVR
Surrey
City Centre, Newton, Cloverdale, South Surrey
Coquitlam
Town Centre, Port Moody, Port Coquitlam
Langley
Langley City, Township, Willowbrook, Aldergrove