Slow internet is one of the most common frustrations for businesses. Video calls freeze, cloud apps take forever to load, and productivity takes a hit. The good news is that office internet issues are usually fixable without replacing everything. Here are practical ways to improve connection speed and stability in your workplace.
Check Your Bandwidth
Many offices simply outgrow their current internet plan. A package that once supported a small team may struggle when dozens of devices are streaming, syncing, or updating. Run a speed test and compare results against what you are paying for. If your needs have grown, upgrading your business internet plan can be the simplest fix.
Optimize Your Wi-Fi Setup
Router placement matters. Keep access points in central, elevated positions and away from walls or electrical equipment. For larger offices, use multiple access points or mesh Wi-Fi systems to cover dead zones. Hexafusion’s IT Support team often finds that moving or adding access points dramatically improves performance.
Secure Your Network
Unsecured Wi-Fi can allow unauthorized devices to connect and drain bandwidth. Make sure your office uses WPA3 encryption and strong passwords. Segment guest Wi-Fi traffic so it does not interfere with business-critical applications. If needed, Hexafusion provides Cybersecurity services that help protect networks from both misuse and malicious activity.
Update Your Hardware
Outdated routers, switches, or firewalls can bottleneck speeds even when you pay for high bandwidth. Business-grade networking gear delivers better performance and stability than consumer models. If your office is still running on an old router from years ago, it may be time to invest in modern equipment.
Monitor and Troubleshoot
Use monitoring tools to identify which devices or applications consume the most bandwidth. Large file transfers, software updates, or even malware can slow down the entire office. A managed cybersecurity service can help prevent malicious traffic from affecting your connection.
Contact Your ISP
If you have tried the above steps and speeds are still below expectations, reach out to your internet service provider (ISP). Canadian businesses often rely on Telus, Rogers, Shaw, or Bell, and these providers can run diagnostics, reset lines, or suggest an upgraded business plan. Sometimes the slowdown is due to an issue outside your office that only the ISP can resolve.
Tip: Leverage the Cloud
Moving files, email, and collaboration tools into cloud services such as Microsoft 365 can reduce local server load and improve reliability. Cloud solutions are optimized for speed, redundancy, and accessibility across locations.
How Hexafusion Helps Businesses
Hexafusion specializes in diagnosing and fixing internet performance issues for SMBs across Vancouver and Canada. From upgrading networking gear to optimizing Microsoft 365 and deploying managed cybersecurity, we help businesses stay connected and productive.
👉 Book a 15-minute consult at hexafusion.com/contact or call (604) 332-1500.
