Resources & Insights
Practical guides written for business owners and operations managers in Vancouver and the Lower Mainland. No jargon, no sales pitch, just information that helps you plan, budget, and stay secure.
⚠️ Urgent security alert · Pinned · 5 min read
Governments in Canada and Europe took websites offline to patch on October 21, 2026. If your website, portal or network devices run PHP, here is what to check and update today.
Read What to Do NowGift-card requests from the boss, fake courier texts and payment-change fraud: the five scams that peak in November and December, and a staff checklist to stop them.
Read article →A backup you have never restored is a hope, not a plan. How to run and record a test restore, the 3-2-1 rule, and what to ask your IT provider.
Read article →What staff must never paste into AI tools, business versus personal accounts, and a simple acceptable-use policy, under Canadian and BC privacy law.
Read article →Every IT step for people joining and leaving, in order: accounts, licences, multi-factor authentication, devices and same-day access removal.
Read article →WAF, EDR with MDR and automatic isolation, firewalls, SIEM, Wi-Fi, backups, and the physical side: fobs, cameras, visitors, shredding and the server room.
Read article →What cyber insurance pays for, who can give a proper estimate, and why subscriber lists and large clients change the price.
Read article →One compromised supplier mailbox, one look-alike domain, one executive takeover. How the chain works, what it costs, and what breaks it.
Read article →A ransom note just appeared. The hour-one playbook Hexafusion uses with Vancouver clients: isolate, preserve, notify your insurer, identify the strain.
Read article →Clicked a suspicious link? Follow this 30-minute incident playbook from Hexafusion to contain damage, preserve evidence, and protect your accounts.
Read article →A fraudulent wire just left your account. The BC business playbook for recalling funds, notifying CAFC, and closing the compromised mailbox.
Read article →No Global Admin, no breakglass account, no MFA device. How BC businesses regain control of a Microsoft 365 tenant, step by step.
Read article →A practical 72-hour playbook for meeting PIPEDA breach reporting obligations in BC: risk-of-harm assessment, records, and PIPA parallels.
Read article →The 2026 cyber insurance checklist for Canadian SMBs: MFA, EDR, tested backups, PAM, patching cadence, and what gets you a flat decline.
Read article →The seven IT capabilities a 5-person BC startup outgrows the moment it crosses 25 staff: identity, backup, network segmentation, managed detection, compliance, helpdesk, and roadmap ownership.
Read article →Workstations, servers, switches, firewalls. Refresh cycles, cloud-vs-on-prem, security audits, and supplier choice for BC businesses planning a hardware refresh.
Read article →The unified 10-control baseline plus vertical-specific obligations that satisfy CPA BC, Law Society of BC, FINTRAC, and PIPEDA for accounting, legal, and financial-services firms.
Read article →Why these three verticals are high-target, and the specific controls each industry uses to protect patient records, imaging workstations, and brokerage trust accounts.
Read article →The operational realities (jobsite, shop floor, lean budgets) that change how IT must be delivered, and the vertical-specific baseline for each.
Read article →How a Vancouver-based IT provider reaches businesses across Metro Vancouver and the Fraser Valley. Response windows, transit, and operational notes for each city.
Read article →Deposit redirection fraud is one of the fastest-growing attacks on BC brokerages. A practical controls plan for brokers, conveyancers, and IT teams.
Read article →February to April is peak phishing season for CPA firms. A practical IT and security playbook for BC accountants handling sensitive client data.
Read article →Interactive estimator for length and character sets, how to read the Hive Systems Password Table, and why a business password manager matters for BC businesses.
Read article →Malware is a broad category of harmful software; ransomware is a specific extortion playbook. How attacks show up in the Lower Mainland and which controls satisfy insurers and Canadian privacy expectations.
Read article →SOC 2, ISO 27001, CyberSecure Canada: how to read vendor badges fairly and what your own website should not claim without evidence.
Read article →OneDrive conflicts, patch failures, and slow disks: triage storage on Windows and Mac before you approve a capex ticket.
Read article →Unsupported OS builds, endpoint detection and response (EDR) performance drag, and failing batteries: lifecycle signals that help BC teams budget refresh before quarter-end surprises.
Read article →Personal phones still open work email. Practical mobile device management (MDM), app sourcing rules, and transparency that respects PIPEDA privacy obligations for growing SMBs.
Read article →PIPEDA, provincial privacy laws, Bill C-26, Bill C-27, CASL, OSFI expectations, and cyber insurance themes. Each section includes a composite “what goes wrong” scenario. Not legal advice.
Read Canada guide →HIPAA, GLBA, FTC Safeguards, SEC cyber disclosure, state privacy laws, PCI DSS, CMMC, and more. Pair with our Canada guide for cross-border teams.
Read US guide →Slow support, recurring outages, no IT documentation, staff doing their own troubleshooting: does that sound familiar? Here is how to know when it is time to make the switch.
Read article →Premiums are rising. Insurers are requiring multifactor authentication (MFA), endpoint detection and response (EDR), and tested backups. Here is what BC businesses need to know before their next renewal.
Read article →Most businesses only switch IT providers after something goes badly wrong. Asking these seven questions upfront saves you from making the same expensive mistake twice.
Read article →Break-fix is cheaper until it is not. A side-by-side comparison of both support models, costs, risks, and the tipping point where managed IT starts making financial sense.
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